Shop Policies

Processing Time

Orders are generally processed in 3-7 business days, though 1-3 business days is most common.

Please note that at times we will be without internet access for a few days when we are in remote locations, so processing times may take a bit longer than usual. But we will do our best to get your order out as soon as possible! 

Estimated Shipping Times

North America: 3-6 business days, Europe: 1-2 weeks, Australia, New Zealand and Oceania: 1-3 weeks

Actual delivery times may vary and are dependent upon the shipping carrier. Shipping times are in addition to processing time. 

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & Exchanges

Returns are handled on a case-by-case basis. Please contact us via the contact form.  We do not accept exchanges or cancellations.

Please contact us if you have any problems with your order.

Payment

Your payment information is kept secure. ShaggySeas never receives your credit card information.

Privacy

We will only use your shipping and billing address, and contact information

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)


PRIVACY NOTICE

Privacy Notice

This privacy notice discloses the privacy practices for ShaggySeas. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email or the contact form given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Orders 
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Links 
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the contact form on our website.


 Terms & Conditions

ShaggySeas provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. 

PRIVACY

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ShaggySeas or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of ShaggySeas, with copyright authorship for this collection by ShaggySeas, and protected by international copyright laws.

LICENSE AND SITE ACCESS

ShaggySeas grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ShaggySeas. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ShaggySeas. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ShaggySeas and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing ShaggySeas' name or trademarks without the express written consent of ShaggySeas. Any unauthorized use terminates the permission or license granted by ShaggySeas. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ShaggySeas so long as the link does not portray ShaggySeas, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ShaggySeas logo or other proprietary graphic or trademark as part of the link without express written permission.

AFFILIATES

Affiliate links are used on items that we use and enjoy. If you click through and purchase the item within 24hrs (it costs you nothing extra) we get a little bit of the proceeds. If you enjoy what we do, shopping through these links are a great way to help support our filming and uploading costs.

SITE POLICIES and MODIFICATION

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to ShaggySeas. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS

Questions regarding our Terms & Conditions, Privacy Policy, or other policy related material can be directed to us by clicking on the "Contact" link at the bottom of the page.